Nintendo of America

Nintendo Wi-Fi Connection Technical Support - Wii

Welcome to the technical support home page for Wii online gaming through the Nintendo Wi-Fi Connection. Here you will find information on connecting to the Nintendo Wi-Fi Connection, common troubleshooting issues, frequently asked questions, and much more.

What sort of information do you need?

• Getting Started
  If you need assistance with a first-time connection to the Nintendo Wi-Fi Connection, our Getting Started tool will show you what you need, and walk you through the process step-by-step.
• Connection Support
  If you have tried to set up a connection, but have been unable to do so, or are experiencing problems with an existing connection, this problem solving information will have you covered.
• Router Information
  Need assistance purchasing a wireless router, or need help accessing your wireless router's settings? We have detailed information on dozens of name-brand routers.
• Error Codes
  Getting a five-digit error code when connecting online or trying to play with others? Lookup your error code here for specific troubleshooting.
• Game Support
  Information for specific Nintendo Wi-Fi compatible games for Wii, such as how to locate or register a Friend Code, different game modes, and more.
• Nintendo WFC Glossary
  Don't know what 802.11g/b is, or what WEP keys are? No need to worry, our glossary has definitions for many of the terms related to the Nintendo Wi-Fi Connection and wireless networking.