Nintendo of America

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Game Boy Advance SP - Charge Doesn't Last

If your Game Boy Advance SP's rechargeable battery does not hold a charge for a reasonable length of time (the average is approximately 7-10 hours while on the brightest settings), please use the following troubleshooting steps.

    Troubleshooting Steps:

    1. Charge the Battery
      If your Game Boy Advance SP is turning off, try charging the unit fully before use, especially if you are using an accessory like the e-Reader.

    2. Disconnect the AC Adapter from the Wall
      Disconnecting the AC Adapter from the wall, and checking how quickly the power light goes out, will help determine if the problem is caused by the rechargeable battery, or something internal with the Game Boy Advance SP itself.

      • If the power light functions for a short time, then the unit turns off, you will need to replace the battery by visiting our Online Store, or by calling our Consumer Service Department at 1-800-255-3700.
      • If the power light turns off immediately when the AC Adapter is disconnected, the Game Boy Advance SP will need to be repaired. Check out our convenient repair options.

    Note: Please be sure to include both the Game Boy Advance SP and the AC Adapter with any repair.