Nintendo of America

If you have been unable to connect your Wii console online to receive a system update because you are using a router with an SPI firewall that is not compatible with the Wii, you have the option to send in your Wii console to Nintendo. Our technicians will install the system update on your console at no charge. Shipping to Nintendo will also be provided at no charge when you use the UPS drop-off service described below.

Important Notes:

• This form is only for Canadian consumers.
• Send in only your Wii console. It is not necessary to send in your Wii Remotes, games, or other accessories or hookup components.
• After you submit this form, you will be sent an e-mail with complete instructions on how to send in your Wii console. Please ensure you provide a valid e-mail address.
• If you have any questions, please call 1-800-255-3700.

Please complete the following:

Address Info:

First Name:		Last Name:

Address:

City:		Province:		Postal:
		Click to Choose Alberta British Columbia Manitoba New Brunswick Newfoundland Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon			Canada

Phone Number:			Ext.				Email:	Confirm Email*:
()

* A valid e-mail address is required as it will allow us to provide you with the status of your repair order as it is processed.

Serial Number:

Verify Info:

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Please verify your information, then click on "Submit" to continue:

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Stuck? If you have a question you need answered before submitting your repair request, or you aren't finding the answer you need here, please e-mail us by clicking here, and a Nintendo representative will reply to your message. Please include your phone number in your e-mail message in case the representative needs to contact you via phone.